Terms of Service

Nuvina Pelvic Health

Effective Date: 05/21/2026
Last Updated: 05/21/2026

Welcome to the website of Nuvina Pelvic Health “Nuvina,” “we,” “our,” or “us.” These Terms of Service “Terms” govern your access to and use of our website, online content, scheduling links, forms, downloads, educational materials, and related online services.

By accessing or using our website, you agree to these Terms. If you do not agree, please do not use our website.

1. Website Purpose

Nuvina Pelvic Health provides pelvic health therapy, wellness education, and related services. Our website is intended to provide general information about our practice, services, educational resources, appointment options, and ways to contact us.

The content on this website is for general informational and educational purposes only. It is not intended to diagnose, treat, cure, prevent, or manage any medical condition without individualized evaluation by a qualified healthcare professional.

2. No Medical Advice

The information on this website, including text, images, videos, downloads, blog posts, emails, social media content, and other educational resources, is not medical advice.

You should not rely on website content as a substitute for professional medical evaluation, diagnosis, or treatment. Always seek advice from a qualified healthcare provider regarding any questions you have about your health, symptoms, medical condition, pregnancy, postpartum recovery, pelvic pain, bladder or bowel concerns, exercise, or treatment options.

Do not disregard professional medical advice or delay seeking care because of something you read on this website.

3. No Provider-Patient Relationship

Your use of this website does not create a provider-patient relationship between you and Nuvina Pelvic Health, Rachel Sharpe, or any provider associated with Nuvina.

A provider-patient relationship is established only after you have completed the required intake, consent, scheduling, and clinical onboarding process, and Nuvina has accepted you as a patient or client.

Submitting a contact form, scheduling a consultation, downloading a resource, joining our email list, or communicating with us online does not, by itself, create a provider-patient relationship.

4. Emergency Disclaimer

This website is not intended for emergencies or urgent medical needs.

If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately.

Do not use this website, email, text messaging, contact forms, or online scheduling tools for urgent medical issues.

5. Scope of Services

Nuvina Pelvic Health may offer services including, but not limited to:

  • Pelvic health therapy

  • Pregnancy and postpartum support

  • Core and diastasis recti rehabilitation

  • Pelvic pain support

  • Bladder and bowel health support

  • Return-to-exercise guidance

  • Wellness and preventative pelvic health services

  • Educational resources

  • Free or paid consultations

  • Online or in-person appointments, where available

The availability of services may change at any time. We do not guarantee that any particular service will be available, appropriate, or suitable for your specific needs.

6. Eligibility to Use This Website

By using this website, you represent that you are at least 18 years old or are using the website with the involvement and consent of a parent or legal guardian.

If you are under 18, a parent or legal guardian must be involved in any request for services, scheduling, consent, or communication with Nuvina Pelvic Health.

7. Educational Content and Results

Our educational materials are designed to provide general information and support. Individual results vary.

We do not guarantee that using our content, exercises, recommendations, programs, or resources will produce any specific outcome, symptom improvement, fitness result, pain reduction, or health benefit.

Health-related outcomes depend on many factors, including your medical history, consistency, diagnosis, lifestyle, anatomy, pregnancy or postpartum status, activity level, and other individual circumstances.

The Federal Trade Commission expects health-related claims to be truthful, not misleading, and supported by appropriate evidence, so Nuvina should avoid exaggerated guarantees in website copy, ads, emails, and course claims.

8. Exercise and Movement Disclaimer

Some website content may include movement, exercise, stretching, breathing, strengthening, mobility, or body-awareness education.

You are responsible for determining whether you are physically able to participate in any activity described on this website. Stop any activity that causes pain, dizziness, shortness of breath, bleeding, worsening symptoms, numbness, tingling, or any other concerning response.

Consult a qualified healthcare provider before beginning any new exercise, therapy, or wellness program, especially if you are pregnant, postpartum, recovering from surgery, experiencing pelvic pain, leaking, prolapse symptoms, bowel or bladder concerns, or any other medical condition.

9. Pregnancy and Postpartum Disclaimer

Pregnancy and postpartum content on this website is provided for general education only.

Pregnancy and postpartum recovery involve individual medical considerations. You should consult your OB-GYN, midwife, physician, pelvic health provider, or other qualified healthcare professional before beginning any new exercise, therapy, or wellness routine during pregnancy or postpartum.

If you experience severe pain, heavy bleeding, chest pain, shortness of breath, fainting, signs of infection, calf swelling or pain, severe headache, vision changes, or any other urgent symptom, seek medical care immediately.

10. Pelvic Health Disclaimer

Pelvic health concerns can involve complex medical, musculoskeletal, neurological, hormonal, behavioral, and lifestyle factors. Website content is not a replacement for individualized evaluation.

Symptoms such as pelvic pain, urinary leakage, bowel dysfunction, pain with intercourse, prolapse symptoms, abdominal separation, tailbone pain, or postpartum recovery concerns should be evaluated by a qualified healthcare professional.

11. Telehealth and Online Services

Nuvina Pelvic Health may offer telehealth, virtual consultations, educational sessions, or online support where appropriate and legally permitted.

Telehealth services may not be appropriate for every condition or person. We reserve the right to determine whether telehealth is appropriate based on clinical judgment, legal requirements, licensing restrictions, and safety considerations.

Florida law requires telehealth providers to practice within their scope of practice and consistent with the prevailing professional standard of practice applicable to in-person care.

You are responsible for ensuring that you are in a safe and private location during any virtual session and that you have appropriate technology, internet access, and space to participate.

12. Scheduling and Appointments

Our website may include links to third-party scheduling platforms, such as Jane App or similar services.

Scheduling an appointment through a third-party platform may require you to provide personal or health-related information. Your use of that platform may be governed by its own terms and privacy policy.

Appointment availability is not guaranteed. We reserve the right to accept, decline, reschedule, or cancel appointments when necessary.

13. Free Consultations

Nuvina may offer free phone consultations, discovery calls, or introductory calls.

A free consultation is intended to help determine whether Nuvina may be a good fit for your needs. It is not a full evaluation, diagnosis, treatment session, or emergency service.

Information provided during a free consultation is general in nature unless and until a formal provider-patient relationship is established.

14. Payments, Fees, and Billing

Fees for services, consultations, programs, or digital products may be listed on our website or provided during scheduling or intake.

By purchasing a service or product, you agree to pay all applicable fees. Payment terms may vary depending on the service.

We may use third-party payment processors. We are not responsible for errors, delays, security issues, or policies of third-party payment platforms.

Prices may change at any time. Changes will not affect services already purchased unless otherwise stated.

15. Cancellation, Rescheduling, and No-Show Policy

Appointment cancellations, rescheduling, late arrivals, and no-shows may be subject to Nuvina’s separate cancellation policy.

By scheduling an appointment, you agree to any cancellation or no-show policy provided during booking, intake, or appointment confirmation.

If a specific cancellation policy is posted on the website, scheduling platform, or intake documents, that policy controls.

16. Refunds

Refund policies may vary depending on the type of service or product purchased.

Clinical services, consultations, digital products, educational programs, and downloadable materials may have different refund terms.

Unless otherwise stated in writing, payments for completed appointments, consultations, digital downloads, and already-accessed educational products are non-refundable.

If you believe there has been a billing error, contact us promptly at nuvinapelvichealth@gmail.com.

17. Insurance Disclaimer

Nuvina Pelvic Health may operate as a private-pay, cash-pay, out-of-network, or insurance-based provider depending on the service and current business model.

We do not guarantee insurance reimbursement. If superbills or receipts are provided, they are provided as a courtesy and do not guarantee payment by your insurance company.

You are responsible for understanding your own insurance benefits, reimbursement rules, deductibles, copays, and coverage limitations.

18. Website Accounts

If our website, booking platform, patient portal, or educational platform allows you to create an account, you are responsible for maintaining the confidentiality of your login credentials.

You agree not to share your account with others or allow unauthorized access.

You are responsible for all activity under your account unless caused by our negligence or unlawful conduct.

19. User Submissions

You may be able to submit information through forms, emails, surveys, testimonials, comments, or other website features.

By submitting information, you represent that the information is accurate to the best of your knowledge and that you have the right to share it.

You agree not to submit content that is:

  • False or misleading

  • Harassing, abusive, or discriminatory

  • Obscene or offensive

  • Infringing on another person’s rights

  • Spam or promotional material

  • Malicious code, viruses, or harmful software

  • Unlawful or inappropriate

We reserve the right to remove or ignore submissions at our discretion.

20. Testimonials and Reviews

Testimonials, reviews, or client stories displayed on our website reflect individual experiences. They do not guarantee that you will have the same or similar results.

We may edit testimonials for length, clarity, grammar, or privacy, but we will not knowingly change the meaning of the testimonial.

You should not submit private health details in a public review unless you are comfortable making that information public.

21. Intellectual Property

All content on this website is owned by or licensed to Nuvina Pelvic Health unless otherwise stated.

This includes, but is not limited to:

  • Website copy

  • Logos

  • Brand names

  • Graphics

  • Photos

  • Videos

  • Downloads

  • Guides

  • Exercises

  • Educational materials

  • Blog posts

  • Course materials

  • Page layouts

  • Design elements

You may view and use website content for your personal, non-commercial use only.

You may not copy, reproduce, distribute, modify, sell, publish, display, create derivative works from, or commercially exploit our content without prior written permission.

22. Limited License for Personal Use

Nuvina grants you a limited, revocable, non-exclusive, non-transferable license to access and use our website and materials for personal, lawful, non-commercial purposes.

This license does not allow you to:

  • Republish our content as your own

  • Sell or distribute our materials

  • Use our content to create competing products or services

  • Copy exercises, programs, downloads, or guides for commercial use

  • Remove copyright, trademark, or attribution notices

  • Use our brand name or logo without written permission

23. Digital Products and Downloads

If we offer digital products, guides, programs, courses, checklists, videos, or downloadable materials, they are for personal use only unless otherwise stated.

Purchasing or downloading digital materials does not give you ownership of the content. It gives you a limited license to use the material personally.

You may not share, resell, upload, distribute, or reproduce digital products without written permission.

24. Prohibited Uses

You agree not to use this website to:

  • Violate any law or regulation

  • Submit false or misleading information

  • Attempt to gain unauthorized access to our systems

  • Interfere with website security or functionality

  • Copy, scrape, or harvest website content

  • Use bots, crawlers, or automated tools without permission

  • Upload viruses or harmful code

  • Impersonate another person

  • Harass, threaten, or harm others

  • Infringe on intellectual property rights

  • Use our content for unauthorized commercial purposes

We reserve the right to restrict or terminate access to anyone who violates these Terms.

25. Third-Party Links and Tools

Our website may link to third-party websites, tools, platforms, articles, products, videos, scheduling systems, payment processors, or resources.

Third-party websites are not controlled by Nuvina. We are not responsible for their content, privacy practices, security, accuracy, availability, or terms.

Your use of third-party websites is at your own risk.

26. Privacy

Your use of our website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect information.

For patients or clients, certain health information may also be governed by a separate HIPAA Notice of Privacy Practices. HHS requires covered healthcare providers to provide a Notice of Privacy Practices explaining how protected health information may be used and disclosed, and describing patient rights.

27. HIPAA and Clinical Documentation

Once you become a patient or client, your protected health information may be handled according to applicable healthcare privacy laws, including HIPAA, where applicable.

These Terms govern website use. They do not replace clinical consent forms, intake paperwork, financial policies, HIPAA authorizations, informed consent documents, or a Notice of Privacy Practices.

If there is a conflict between these Terms and legally required healthcare documents, the legally required healthcare documents will control.

28. Accuracy of Website Information

We try to keep website content accurate and current, but we do not guarantee that all information is complete, accurate, current, or error-free.

Healthcare information changes over time, and website content may become outdated.

We reserve the right to update, correct, modify, or remove website content at any time without notice.

29. Availability of Website

We do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

We may suspend, modify, or discontinue any part of the website at any time.

We are not liable for website downtime, technical issues, data loss, or service interruptions.

30. No Warranties

The website and its content are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, Nuvina Pelvic Health disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, and reliability.

We do not warrant that:

  • The website will meet your expectations

  • The website will be uninterrupted or error-free

  • The content will be complete, accurate, or current

  • Any particular result will occur from using our content or services

  • The website will be free from viruses or harmful components

31. Limitation of Liability

To the fullest extent permitted by law, Nuvina Pelvic Health, its owners, providers, employees, contractors, affiliates, and representatives will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to your use of the website or content.

This includes damages related to:

  • Reliance on website content

  • Health decisions made without professional evaluation

  • Website errors or omissions

  • Technical issues

  • Third-party platforms

  • Loss of data

  • Unauthorized access

  • Business interruption

  • Lost profits

  • Personal injury arising from misuse of educational content

Nothing in these Terms is intended to limit liability that cannot legally be limited under applicable law.

32. Assumption of Risk

You understand and agree that using health, wellness, exercise, movement, or educational content involves personal responsibility.

You voluntarily assume any risks associated with using website content, including risks related to exercise, movement, self-assessment, delay in seeking care, or misunderstanding educational information.

You agree to seek individualized medical guidance when appropriate.

33. Indemnification

You agree to indemnify, defend, and hold harmless Nuvina Pelvic Health, its owners, providers, employees, contractors, affiliates, and representatives from any claims, damages, liabilities, costs, or expenses arising out of:

  • Your use of the website

  • Your violation of these Terms

  • Your misuse of website content

  • Your violation of another person’s rights

  • Your submission of false or misleading information

  • Your unlawful conduct

34. Professional Licensing

Nuvina Pelvic Health provides services through appropriately licensed or qualified professionals where required.

However, website content is not intended to provide professional services in jurisdictions where such services would violate licensing laws or regulations.

If you access our website from outside Florida, you are responsible for understanding whether our services are available or appropriate in your location.

35. Geographic Limitations

Nuvina Pelvic Health is based in Florida. Services may be limited by provider licensing, state law, telehealth rules, insurance requirements, and clinical appropriateness.

We reserve the right to decline services to individuals located in jurisdictions where we are not authorized or able to provide care.

36. Communications Consent

By contacting us through the website, phone, email, text, booking platform, or other method, you consent to receive communications from us related to your inquiry, scheduling, services, or account.

You may opt out of marketing communications at any time.

However, we may still send non-marketing communications related to appointments, billing, patient care, legal notices, or administrative matters.

Standard message and data rates may apply for text communications.

37. Email and Text Security

Email and text messages may not be fully secure.

Do not send sensitive medical information, urgent health concerns, payment information, or confidential details through unsecured email, text, or website forms unless you understand and accept the risks.

For secure clinical communication, use the method provided by Nuvina or its designated patient platform when available.

38. Minors

Services for minors require involvement and consent of a parent or legal guardian.

Parents or guardians are responsible for supervising a minor’s use of our website and determining whether content is appropriate.

We do not knowingly collect personal information from children under 13 through our website without appropriate consent.

39. Community, Comments, or Social Features

If we provide community features, comments, group programs, forums, or social media interactions, you agree to communicate respectfully.

We may remove content or restrict access if we determine that behavior is inappropriate, unsafe, unlawful, disruptive, or inconsistent with the purpose of the community.

Do not share private health information in public or group settings unless you are comfortable with others seeing it.

40. Social Media

Nuvina may maintain social media accounts. Social media content is for general education and communication only.

Following, commenting, liking, messaging, or interacting with us on social media does not create a provider-patient relationship.

Do not use social media messaging for urgent medical needs or private health information.

41. User Feedback and Suggestions

If you send us feedback, ideas, comments, suggestions, or recommendations, you agree that we may use them without restriction or compensation to you.

This does not apply to protected health information or private patient information, which will be handled according to applicable privacy laws and policies.

42. Changes to These Terms

We may update these Terms from time to time.

When we update them, we will revise the “Last Updated” date above.

Your continued use of the website after changes are posted means you accept the updated Terms.

43. Termination of Access

We may suspend, restrict, or terminate your access to the website or any related services at any time if we believe you have violated these Terms, misused the website, created risk for us or others, or acted unlawfully.

44. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.

45. Dispute Resolution

Before pursuing formal legal action, you agree to contact us first and attempt to resolve the dispute informally.

Any dispute arising out of or relating to these Terms, the website, or our online content shall be brought in the state or federal courts located in Florida, unless otherwise required by law.

46. Severability

If any part of these Terms is found to be invalid, unlawful, or unenforceable, the remaining sections will remain in full force and effect.

47. Entire Agreement

These Terms, together with our Privacy Policy and any other policies posted on the website, constitute the entire agreement between you and Nuvina Pelvic Health regarding your use of the website.

Separate clinical, financial, consent, and patient-care agreements may apply if you become a patient or client.

48. Contact Information

If you have questions about these Terms, contact us at:

Nuvina Pelvic Health
1941 Citrona Drive
Fernandina Beach, FL 32034
Email: nuvinapelvichealth@gmail.com
Phone: (904) 624-1446
Website: nuvinapelvichealth.com