Privacy Policy

Nuvina Pelvic Health

Effective Date: 05/21/2026
Last Updated: 05/21/2026

Nuvina Pelvic Health “Nuvina,” “we,” “our,” or “us” respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, schedule services, join our email list, or otherwise interact with us online.

By using our website, you agree to the terms of this Privacy Policy.

1. Who We Are

Nuvina Pelvic Health provides pelvic health therapy, education, and related wellness services. Our website is intended to help visitors learn about our services, contact us, request information, schedule appointments, and access educational resources.

This Privacy Policy applies to information collected through our website and related online tools. It does not replace any separate HIPAA Notice of Privacy Practices that may apply once you become a patient or client of Nuvina Pelvic Health.

2. Information We Collect

We may collect the following types of information:

Personal Information You Provide

You may voluntarily provide information to us when you:

  • Fill out a contact form

  • Request a phone consultation

  • Schedule an appointment

  • Subscribe to our email list

  • Download a guide, checklist, or other resource

  • Ask a question through the website

  • Communicate with us by phone, email, text, or online form

This information may include:

  • Name

  • Email address

  • Phone number

  • Preferred method of contact

  • Appointment preferences

  • General information about the reason you are contacting us

  • Any message or information you choose to submit

Please avoid submitting detailed medical information through general website contact forms unless the form clearly states that it is intended for secure health-related communication.

Health-Related Information

Because Nuvina Pelvic Health provides pelvic health services, some information you choose to share may relate to your health, symptoms, pregnancy, postpartum recovery, pelvic pain, bladder or bowel concerns, exercise goals, or other personal matters.

If you become a patient or client, certain information may be protected health information under applicable healthcare privacy laws, including HIPAA, when handled by Nuvina Pelvic Health or its authorized service providers.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Time spent on pages

  • Referring website

  • Approximate location

  • Date and time of visit

  • Website interaction data

This information helps us understand how visitors use our website and improve the site experience.

Cookies and Similar Technologies

Our website may use cookies, pixels, tags, analytics tools, and similar technologies to:

  • Keep the website functioning properly

  • Understand website traffic

  • Improve user experience

  • Measure marketing performance

  • Remember certain preferences

  • Help us understand which pages or resources are useful

You can adjust your browser settings to block or delete cookies. Some website features may not work properly if cookies are disabled.

3. How We Use Information

We may use information we collect to:

  • Respond to your questions or requests

  • Schedule consultations or appointments

  • Provide services you request

  • Send appointment-related communications

  • Send educational resources or email updates if you opt in

  • Improve our website, services, and communication

  • Understand website traffic and visitor behavior

  • Maintain website security

  • Comply with legal, regulatory, and professional obligations

  • Protect the rights, safety, and property of Nuvina Pelvic Health, our clients, and others

We do not sell your personal information.

4. Appointment Scheduling and Third-Party Platforms

We may use third-party platforms, including online scheduling, practice management, payment processing, email marketing, website hosting, analytics, or communication tools.

For example, if you click a booking link, you may be directed to a third-party scheduling platform. Information you provide through that platform may be subject to that platform’s privacy policy and terms, in addition to any privacy obligations that apply to Nuvina Pelvic Health.

We encourage you to review the privacy policies of any third-party services you use.

5. Email and Text Communications

If you provide your email address or phone number, we may contact you regarding:

  • Your inquiry

  • Scheduling

  • Appointment reminders

  • Service-related updates

  • Educational content

  • Promotional information, if you have opted in

You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email or contacting us directly.

Text messaging and email may not always be fully secure. Please avoid sending sensitive medical information by regular email or text unless you understand and accept the risks.

6. Educational Content Disclaimer

Information on our website, blog, emails, downloads, social media, or other educational materials is provided for general educational purposes only. It is not medical advice, diagnosis, or treatment.

Using our website or reading our content does not create a provider-patient relationship. A provider-patient relationship is established only after you complete our intake process and are accepted as a client or patient.

If you are experiencing a medical emergency, call 911 or seek emergency medical care immediately.

7. When We Share Information

We may share information with trusted third parties who help us operate our business, including:

  • Website hosting providers

  • Scheduling platforms

  • Email marketing platforms

  • Payment processors

  • Analytics providers

  • Communication tools

  • Professional advisors

  • Legal, accounting, or compliance consultants

These third parties are only permitted to use information as needed to provide services to us or as otherwise permitted by law.

We may also disclose information when necessary to:

  • Comply with applicable law

  • Respond to lawful requests

  • Protect our rights or property

  • Prevent fraud, abuse, or security issues

  • Protect the safety of any person

  • Complete a business transfer, merger, sale, or reorganization

8. HIPAA and Protected Health Information

If you become a patient or client of Nuvina Pelvic Health, certain health information may be considered protected health information under HIPAA or other applicable healthcare privacy laws.

When HIPAA applies, our use and disclosure of protected health information will be governed by our HIPAA Notice of Privacy Practices, not just this website Privacy Policy.

If there is a conflict between this Privacy Policy and our HIPAA Notice of Privacy Practices regarding protected health information, the HIPAA Notice of Privacy Practices will control.

9. Online Tracking and Health Information

We are careful about the use of online tracking technologies on pages where visitors may share or reveal health-related information.

Some analytics, advertising, or tracking tools may collect information about how visitors interact with our website. Depending on the context, this type of information can raise privacy concerns, especially when connected to health-related services.

We do not knowingly use tracking technologies to collect or disclose protected health information in a way that violates applicable law.

10. Marketing and Advertising

We may use general website analytics or advertising tools to understand how people find our website and to improve our marketing.

We do not use your protected health information for marketing purposes without authorization when such authorization is required by law.

If you sign up for our email list, download a resource, or request educational content, we may send you related information. You may opt out of marketing communications at any time.

11. Data Security

We take reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, loss, misuse, disclosure, or alteration.

However, no website, internet transmission, email, text message, or electronic storage system is completely secure. We cannot guarantee absolute security.

12. How Long We Keep Information

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Patient records, billing records, and healthcare-related documentation may be retained according to applicable legal, professional, insurance, and regulatory requirements.

13. Your Choices

You may choose not to provide certain information, but doing so may limit your ability to use parts of our website or request services.

You may also:

  • Unsubscribe from marketing emails

  • Request that we update or correct your contact information

  • Ask us to stop contacting you for marketing purposes

  • Disable cookies through your browser settings

  • Contact us with privacy-related questions

14. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13 through our website.

If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.

Parents or guardians may contact us if they believe a child has provided personal information through our website.

15. Links to Other Websites

Our website may contain links to third-party websites, platforms, or resources. We are not responsible for the privacy practices, content, or security of third-party websites.

When you leave our website, we encourage you to review the privacy policy of the website or platform you visit.

16. Payments

If we accept online payments, payment information may be processed by a third-party payment processor. We do not store full credit card numbers on our website unless clearly stated otherwise.

Payment processors have their own privacy and security practices, and your payment information may be subject to their terms and policies.

17. Florida and Other State Privacy Rights

Depending on where you live and the laws that apply, you may have certain privacy rights regarding your personal information.

These rights may include the ability to request access to, correction of, deletion of, or information about certain personal data. Some state privacy laws only apply to businesses that meet specific thresholds.

To make a privacy-related request, contact us using the information below. We may need to verify your identity before responding.

18. Do Not Track Signals

Some browsers offer “Do Not Track” signals. Because there is no consistent industry standard for responding to these signals, our website may not respond to them automatically.

You can control many tracking preferences through your browser settings, cookie settings, or third-party privacy tools.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date above.

Your continued use of our website after changes are posted means you accept the updated Privacy Policy.

20. Contact Us

If you have questions about this Privacy Policy or how your information is handled, you may contact us at:

Nuvina Pelvic Health
1941 Citrona Drive
Fernandina Beach, FL 32034
Email: nuvinapelvichealth@gmail.com
Phone: (904) 624-1446
Website: nuvinapelvichealth.com